Privacy Policy

Effective Date: August 16, 2025

1. Introduction

AD-CENTRIC MARKETING LIMITED (trading as “A World of Caviars”, “we”, “us”, or “our”) is the owner and operator of the website aworldofcaviars.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please note that while we operate this website, the brand “A World of Caviars” belongs to Antoine Piccolo.

2. Data Controller & Website Ownership

Data Controller:

AD-CENTRIC MARKETING LIMITED

Business Registration No.: 77799650

Address: UNIT C 9/F, GRAND PROGRESS BUILDING, 15-16 LAN KWAI FONG, CENTRAL, HONG KONG

Email: oliver@worldofcaviars.com

WhatsApp: +852 9883 8071

Website Ownership:

The website aworldofcaviars.com is owned and operated by AD-CENTRIC MARKETING LIMITED. We manage all aspects of the website, including lead generation and marketing. The brand and trading name “A World of Caviars” is the exclusive property of Antoine Piccolo. We receive a commission on sales from leads generated through this website.

3. Information We Collect

3.1 Personal Information You Provide

We collect information you voluntarily provide when you:

Complete consultation request forms

Subscribe to our newsletter

Participate in surveys or promotions

This may include:

Name and contact details (email, phone number, address)

Dietary preferences and restrictions

Event details and requirements

Budget ranges and preferences

Communication history and preferences

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and location information

Browser type and version

Operating system

Pages visited and time spent

Referring website information

Device information

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality

Remember your preferences

Analyze website usage

Provide personalized content

You can control cookie settings through your browser preferences.

4. How We Use Your Information

We use collected information for:

4.1 Service Provision

Providing personalized caviar and gourmet product consultations

Processing and fulfilling orders

Arranging deliveries and logistics

Customer service and support

4.2 Communication

Responding to inquiries and requests

Sending order confirmations and updates

Providing product information and recommendations

Newsletter and promotional communications (with consent)

4.3 Business Operations

Improving our website and services

Conducting market research and analysis

Compliance with legal obligations

Preventing fraud and ensuring security

4.4 Marketing (with consent)

Sending promotional materials about our products and services

Inviting you to events and tastings

Sharing information about seasonal offerings

Conducting customer satisfaction surveys

5. Legal Basis for Processing

Under applicable data protection laws, we process your personal information based on:

Consent: When you explicitly agree to receive marketing communications

Contract: To fulfill our services and process orders

Legitimate Interest: For business operations, security, and service improvement

Legal Obligation: To comply with applicable laws and regulations

6. Information Sharing and Disclosure

6.1 We Do Not Sell Personal Information

We do not sell, trade, or rent your personal information to third parties.

6.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing

Delivery and logistics

Email marketing services

Website hosting and maintenance

Customer support tools

6.3 Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes

Protect our rights and property

Ensure user safety

Prevent fraud or illegal activities

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity.

7. Data Security

We implement appropriate security measures to protect your personal information:

Encryption of sensitive data

Secure socket layer (SSL) technology

Regular security audits

Access controls and authentication

Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes

Enforce agreements

Generally, we retain:

Customer account information: For the duration of the business relationship plus 7 years

Transaction records: 7 years for tax and legal compliance

Marketing consent records: Until consent is withdrawn

Website analytics data: 26 months

9. Your Rights

Depending on applicable laws, you may have the following rights:

9.1 Access and Portability

Request copies of your personal information

Receive information in a portable format

9.2 Correction and Update

Correct inaccurate personal information

Update outdated information

9.3 Deletion

Request deletion of your personal information

“Right to be forgotten” under certain circumstances

9.4 Restriction and Objection

Restrict processing of your information

Object to processing for marketing purposes

9.5 Withdrawal of Consent

Withdraw consent for marketing communications at any time

Unsubscribe from newsletters and promotional emails

To exercise these rights, contact us at oliver@worldofcaviars.com.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

As we operate from Hong Kong and may serve international clients, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

13. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

Posting updates on our website

Sending email notifications to registered users

Updating the “Effective Date” at the top of this policy

14. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us:

Email: oliver@worldofcaviars.com

WhatsApp: +852 9883 8071

Mail: AD-CENTRIC MARKETING LIMITED, UNIT C 9/F, GRAND PROGRESS BUILDING, 15-16 LAN KWAI FONG, CENTRAL, HONG KONG

15. Complaints and Regulatory Bodies

If you believe we have not handled your personal information appropriately, you may lodge a complaint with:

Hong Kong Privacy Commissioner for Personal Data

Website: www.pcpd.org.hk

Hotline: +852 2827 2827

You also have the right to lodge a complaint with the data protection authority in your country of residence.

16. Specific Regional Rights

16.1 Hong Kong Personal Data (Privacy) Ordinance

Under Hong Kong’s Personal Data (Privacy) Ordinance, you have specific rights regarding your personal data. We comply with all applicable requirements.

16.2 GDPR (for EU Residents)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge complaints with supervisory authorities.

16.3 Other Jurisdictions

We respect the privacy rights of individuals regardless of their location and comply with applicable local data protection laws.

Last Updated: August 16, 2025

This Privacy Policy is available in multiple languages upon request.